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ANSWERS REMINDER #5: DON’T TAKE IT PERSONALLY

Your customers are on the rampage today. Your cab driver is having a family crisis. Your suppliers have lost your shipment. Everything that could go wrong today has gone wrong. But that is nothing for you to worry about.

THIS WEEK’S TIP: Remember, whatever problem the rest of the world is having, this has nothing to do with you personally. It’s not your fault that everyone else’s world decided to crumble around them today, so you make due. Take a deep breath, and plug away with your day. Give a smile and a few words of sympathy. If you can help, help. Otherwise, focus on keeping your day on track.

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